C2C believes accurate, timely data are vitally important to our provision of the best possible health care to families in Haiti. In the spring of 2014 launched an electronic medical records system at our Camp Coq clinic. The system was an enormous upgrade from the paper systems our clinical team had used previously. As our clinic opened in Acul du Nord clinic, the system was already in place for the new team, and will also roll out with each new clinic opening in 2016.
As our clinics and services grow, C2C ensures our technology grows with us. Various updates to the system have included tablet surveys and GPS capabilities for our Community Health Workers, inventory updates to manage the pharmaceutical and laboratory supplies. These updates allow our staff to respond efficiently to community needs, understand patient satisfaction and challenges, and prevent stockouts in our pharmacy (thereby saving patients time and travel).
According to C2C’s Global Programs Manager, Julia Maxwell, “We always strive to ensure we are responding to community needs, and we count on our technology to provide accurate data on our patients as well as our business metrics. Additionally, clinical staff have the opportunity – rare in Haitian clinical settings – to receive computer and business management coaching and practice.”