Category Archives: Uncategorized

More Than 60 Community Members Attend Health Information Event in Namibia

Community partnership is key to C2C’s model of care. We do not simply offer health care services; we speak directly with community members to hear what they need, hold information and education sessions at our clinics and in the communities we serve, and work to increase overall health awareness.

In December, C2C hosted an end-of-year community education session at our clinic in the Democratic Resettlement Community near Swakopmund, Namibia. More than 60 women and men attended.

C2C’s Community Health Coordinator, Sister Elago, spoke on a variety of topics, including personal hygiene and food preparation, children’s health, and reproductive health. Other prominent community members joined C2C, and a traditional birth attendant encouraged women to give birth under the supervision of midwives and doctors, in a safe environment.

Attendees were given the opportunity to express their thoughts on the C2C clinic, what other services might be needed, and to ask any questions of the staff. At the end of the meeting, which also served as the staff’s way of thanking community members, guests received gift packets full of healthy cooking ingredients.

C2C’s primary goal is a healthy community, and we know to achieve that we must offer preventative information as well as high-quality care.

This entry was posted on by Allison Howard-Berry.

Recycled Shipping Containers Provide Flexible Solutions

One of the key aspects of C2C’s innovative solution is our use of flexible infrastructure solutions – converted shipping containers. They are easily sourced, can be packed with all necessary inventory before they are shipped to their final location, and provide straightforward site installation.

For our patients, the container clinics are clean, durable enough to last many years, and allow for a respectful setting to receive care.

Shipping containers are a popular alternative to traditional construction. Many organizations have realized the benefits of retrofitting a container. One example is fellow Boston-based organization Freight Farms. Freight Farms “creates cloud-connected hydroponic farms made from insulated shipping containers”. Their network serves local food producers, ranging from restaurants to food entrepreneurs.

Flexible building solutions like shipping containers create endless possibilities for organizations serving populations in areas where construction is too difficult or time-consuming. From clinics to farms, even small-scale homes, retrofitted containers are highlighting the importance and convenience of flexible infrastructure.

This entry was posted on by Allison Howard-Berry.

C2C Solicits Community Feedback to Location for First New Clinic in 2015

C2C has been conducting market research in northern Haiti for the past 6 weeks to identify a community for our next clinic. The feedback loop between patients and C2C is strong at our Camp Coq clinic, and we’ve learned what patients value most about the care they receive from us: quality services, caring and attentive staff, and affordable pricing.

We’re asking the same questions of our prospective clients: What do you look for in a health facility? What services do you and your family need? How do you know that the care you are receiving is good? This information is the foundation for C2C’s social business model. Community-based research is a combination of art and science. For that reason, C2C devotes a significant amount of time to the research phase. We ensure that we are hearing and integrating feedback from families across the social-economic spectrum as we make decisions.

What we hear most often is that the quality of health care services in Haiti varies widely. So often, clients are disappointed in their health service providers because the facilities do not have adequate equipment or inventory and because they are not treated well. A positive patient experience is at the heart of the C2C clinic model and we listen closely to the perspective of our partner communities. This week, C2C is conducting more than 500 household surveys (using tablet-based technology) to capture feedback from Haitian people directly about what they most want in their healthcare experience. The thoughts and opinions these families are sharing will directly impact the location of our next clinic as well as the services we offer. We’re looking forward to sharing with you once our new location is determined!

This entry was posted on by Allison Howard-Berry.

A Big Thank You, From C2C To You!

Maya Angelou said, “When we give cheerfully and accept gratefully, everyone is blessed.”

C2C is blessed to have friends like you. We are incredibly grateful that you have cheerfully and generously helped us provide thousands of families with quality, reliable care this year! A few highlights from 2014:

-Containers 2 Clinics became Care 2 Communities – choosing a refreshed identity that focuses on the valuable services we provide to families.

-In Camp Coq, Haiti, at our newest clinic’s first birthday, we celebrated more than 2,000 patient visits in just one year.

-Our partner in Port-au-Prince, Grace Children’s Hospital, has completed rebuilding after 2010’s disastrous earthquake. This wonderful progress means our container clinic can be moved to provide primary care to families in a new community in 2015.

-In Namibia, we have provided maternal and pediatric care to thousands of women and children, and are fully integrated into the Ministry of Health’s programming, including campaigns to educate school children about the dangers of early pregnancy. We even received a visit from Namibia’s President, Hifikepunye Pohamba!

-We implemented a new electronic medical records system that allows our clinicians to spend more time on patient care and less on paperwork.

-Three new Board members, Dave Adams, Ruthie Barker, and Marie Marthe Saint Cyr, joined us as ambassadors for our mission.

-Two generous anonymous donors offered to match gifts of up to $100,000 between November 1st and the end of the year. Thanks to many of you, we are about halfway to achieving this goal, and hope to exceed it by the end of the year!

Thanks to your gifts, your support, and your sharing our mission with others, we are looking forward to an amazing 2015. In the coming year, we will launch two additional clinics in Northern Haiti, serving thousands of families who do not currently have access to high-quality care. Please watch for our e-newsletter next week for more updates, stories, and plans for 2015!

All of us at C2C are truly grateful for you and are wishing you a wonderfully happy Thanksgiving!

This entry was posted on by Allison Howard-Berry.

The Importance of Patient-Centered Care

“Primary care treats the patient as a person, as a whole, in the context of their family and their environment”

The Global Health Blog, The Lancet, featured an article last month about private sector clinic models that are integrating the principles of patient-centered care into every aspect of the business model. The article highlighted the phenomenal work of C2C’s peer organizations in East Africa and India – a group of innovators called The Primary Care Learning Collaborative.

So many global health models and interventions focus on “vertical” issues like HIV/AIDS, malaria, and tuberculosis. It is encouraging to see a resurgence of support for the urgency of primary care platforms. These models, like C2C in Haiti, are often the point-of-entry to the care system for vulnerable people and families. The health of our clients is impacted by so many factors, often exacerbated by poverty and the lack of education and economic opportunity. C2C responds to local health needs by drawing on a continuous feedback loop between the community and the clinic: we build relationships with community groups like churches and schools, foster dialogue and debate through our local clinic Steering Committee, and conduct ongoing patient satisfaction research.

At C2C clinics, we put just as much effort into caring for our clients as we do communicating with them. This approach is fundamental to effective primary care; we help Haitian families get well and stay healthy.

This entry was posted on by Allison Howard-Berry.

C2C Celebrates Success With Friends!

More than 70 people joined C2C this week for the organization’s annual fall event, which has raised hundreds of thousands of dollars to build sustainable health care for Haitians over the past three years.

C2C’s friends and supporters gathered to hear updates from our Haiti Country Manager, Dr. Jean Eric Calvaire as well as the organization’s plans to open two new clinics in Northern Haiti in 2015.

A big thank you to our hosts, Ruthie and Jeffrey Barker, Miriam and Thomas Christof, Holly Clifford, Victoria and Northrup Knox, Jr., Alison and Bob Murchison, Mary and David Powers, and Elizabeth Sheehan, who did an amazing job creating an enjoyable and informative evening.

Two anonymous funders have generously pledged to match up to $100,000 in gifts through the end of the year. If you donate now, your gift will be doubled. We hope all our friends will help us meet this challenge, and support us as we work to bring sustainable primary care to communities in the developing world.

Check out our Facebook page to see more pictures from the event!

 

This entry was posted on by Allison Howard-Berry.

C2C Participates in Namibian School Awareness Campaign

In Swakopmund, Namibia, teenage pregnancy rates have increased dramatically in recent years. C2C’s local partner, the Ministry of Health and Social Services, has launched a campaign to educate local teenagers about safe sex and delaying pregnancy.

Launched on October 9th, the “Education First, Baby Later” campaign has so far reached more than 4,200 teens in the region. Hundreds of local residents marched the main street of Swakopmund to raise awareness. C2C’s community health coordinator, Maria Elago, provided health education sessions at several schools, giving teens the opportunity to ask questions and to discuss their experiences and concerns.

Distinguished speakers for the campaign have included the Mayor of Swakopmund and the Governor of the Erongo Region. C2C is proud to support the Ministry of Health and Social Services with generous funding from the IZUMI Foundation. The Ministry hopes to replicate this awareness campaign in other cities throughout Namibia. For more information from local media, see this article.

This entry was posted on by Allison Howard-Berry.

C2C Welcomes Our Newest Board Member

Care 2 Communities is excited to announce the arrival of our newest Board member, Marie Marthe Saint Cyr. Marie joins us as the C2C team plans for 2015 and the opening of our next two clinics in Haiti.

Marie currently serves as Executive Director of The Lambi Fund, a non-profit organization that works toward economic justice, democracy and alternative sustainable development in Haiti. She has been working at the grassroots level for many years. Prior to joining the Lambi Fund, Marie was the founding Executive Director of Iris House, a center for women with HIV/AIDS in Harlem. She also headed the New York AIDS Coalition, and served as the Deputy Commissioner of Human Rights for New York City.

“I am truly honored to be selected to join the board of C2C. It is a unique opportunity to model sustainable health care access for communities in need. What impressed me and urged me to follow C2C is the attention to community participation; the intent to impart responsibility versus a charity approach to the care given and the treatment of the consumer as an integral part of their care,” said Marie.

This entry was posted on by Allison Howard-Berry.

How does C2C ensure that the Camp Coq community understands the quality of our services?

Many people think that advertising for essential services like healthcare isn’t necessary. However, people in poor and under-resourced communities make shrewd and thoughtful choices about how to invest in their health.  It is C2C’s job to communicate that our services are high-quality, affordable, and that our patients’ health and satisfaction are our top priorities.

C2C is working to establish brand recognition in the Camp Coq community and beyond. Marketing information in Haiti is disseminated through many traditional but powerful channels: announcements in churches on Sundays, flyers at the local market, radio spots, and, of course,  word of mouth.

At C2C, we have a special commitment to “accueil”, a Kreyol word that translates directly as “welcome,” but more broadly conveys a sense of hospitality. Our staff members treat patients with kindness and respect from the moment they walk in the door and that differentiates C2C from other service providers. We are integrating “accueil” into the C2C brand identity in Camp Coq and at all our future clinics in northern Haiti.

This entry was posted on by Allison Howard-Berry.

Camp Coq Clinic Turns 1!

Happy birthday to C2C’s newest clinic in Camp Coq, Haiti!  We had a wonderful time celebrating with members of the Camp Coq community, our patients and local Steering Committee included.  Everyone was invited to take part in health education sessions tailored to address concerns we see most often in the clinic, games, and – of course – medical consultations.

The clinic staff wanted the anniversary festivities to be equal parts fun and educational.  Dr. Youveline Preval and Nurse Herlande Duvot lead two education conferences: one on the importance of immunizations, and the other on family planning.  In addition to the primary care that is always offered, our visiting OB/GYN was also on site for pre-natal consultations.

Following the information sessions, the birthday party continued with a C2C-sponsored soccer match, held near the clinic.  Area children enjoyed games of musical chairs, trivia challenges, and racing!

Clinic staff gathered feedback from many community members who said that the C2C clinic has become their first choice when seeking healthcare.  They’re confident that when they visit C2C they’re going to be feeling better right away.

The good news is that our fabulous birthday party didn’t tire us – it inspired us!  C2C loves hearing from the community; how they feel is so important to us and informs every decision we make.  As Dr. Preval said, “C2C participates in community activities so they know us and we understand their needs.  We are hearing from the community that they are happy they get better care here.”

Our teams in Haiti and the US absolutely cannot wait to see what Year Two brings in Camp Coq.

This entry was posted on by Allison Howard-Berry.